Overview
Welcome to GLOB INVEST ASSET MANAGEMENT. We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, how we use it, and the choices you have. It applies to our website, platform, mobile apps, and related services (collectively, the “Services”).
Effective date: 2023
Information We Collect
- Account Data: name, email, phone, country, wallet addresses, account settings.
- KYC/Identity Data: government ID, selfie/biometric check, date of birth, proof of address (e.g., utility bill/bank statement), sanctions/PEP screening results.
- Financial/Transaction Data: deposits, withdrawals, investment plan selections, transaction hashes, balances, payout history.
- Technical & Usage Data: device info, IP address, browser, OS, pages viewed, session logs.
- Cookies & Similar Tech: analytics, security, preferences (see “Cookies” below).
- Support Data: messages, chat transcripts, attachments, call notes.
How We Use Your Information
- Provide, maintain, and improve the Services (including account creation, deposits, withdrawals, and payouts).
- Perform KYC/AML/CFT checks, sanctions screening, fraud prevention, and risk assessment.
- Comply with legal obligations, respond to lawful requests, and enforce our Terms.
- Communicate about accounts, transactions, security alerts, and product updates.
- Personalize content, measure performance, and conduct analytics.
Legal Bases (EEA/UK)
Where GDPR/UK GDPR applies, we process data based on: (i) contract necessity, (ii) legal obligation (e.g., AML/KYC), (iii) legitimate interests (e.g., fraud prevention), and/or (iv) consent (e.g., certain marketing/cookies).
Sharing & Transfers
- Vendors/Processors: KYC providers, analytics, cloud hosting, customer support—under contracts with data protections.
- Compliance & Law Enforcement: as required by law, court orders, or to protect users and our platform.
- Corporate Events: business transfers, mergers, or acquisitions with appropriate safeguards.
- International Transfers: where applicable, we use lawful mechanisms (e.g., SCCs) to protect your data.
Retention
We keep personal data for as long as needed to provide the Services, meet legal/AML obligations (which may require retention for several years), resolve disputes, and enforce agreements.
Security
We employ administrative, technical, and physical safeguards including encryption in transit/at rest, access controls, monitoring, and secure development practices. No method of transmission or storage is 100% secure.
Your Rights
- EEA/UK: access, rectification, erasure, restriction, portability, and objection rights; you may also lodge a complaint with your supervisory authority.
- California (CCPA/CPRA): right to know, delete, correct, opt-out of certain sharing/sales, and non-discrimination.
- To exercise rights, contact us at info@globinvestam.com. We may verify your identity and request additional info.
Cookies
We use essential cookies for security and functionality, and optional analytics/marketing cookies with consent where required. Manage preferences via our cookie banner or browser settings.
Children’s Privacy
The Services are not directed to individuals under 18. We do not knowingly collect data from minors. If you believe a minor has provided data, contact us to delete it.
Third-Party Links
Our Services may contain links to third-party sites. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this policy from time to time. Material changes will be posted with a new effective date.
Contact
Questions or requests: info@globinvestam.com · GLOB INVEST ASSET MANAGEMENT, Kastellstrasse, Switzerland, Switzerland.
